As you may have heard, parking is about to change at commuter rail lots. It's going up from $2 per day to $4 per day. But nobody seems to have told the people who write the schedules. The new October 27th, 2008 pocket schedule for the Franklin line still lists the parking cost as "easy and inexpensive...at only $2 per day".
It should be no surprise that there has been a lot of talk among passengers about the increase. Everyone I've spoken to is pretty pissed off. A 100% increase? That's steep, even in this economy!
It's also going to be pretty inconvenient. Ever tried to push four individually-folded dollar bills through one of those little payment slots? It can be done, of course, but it takes time. And just try doing it when the train is about to leave!
Of course you may prefer to pay with 16 quarters instead...
Another odd thing: the penalty fee. It used to be $0.75, but from what I've heard, it's only going up to a dollar. Why are those who follow the rules going to be stuck with a 100% increase, while those who skip paying only have a 25% increase? Is the T trying to reward people for not paying?
Tuesday, October 28, 2008
Meet the new train...
Yesterday was the first day for the new 717 Franklin train, departing South Station at 4:20 PM. I'd actually planned to try to catch the 715, which had been moved to 15 minutes earlier, but wasn't able to make it. I'll try to catch it soon - possibly tonight - and report on it here.
I've been wondering just how many coaches the T will put on it. The old 715 usually consisted of five double coaches and two singles. But since they seem to have basically split the run - moving the 715 up by 15 minutes and dropping in a new train that runs ten minutes after the old time - it seemed likely that each of those two trains would have less capacity. But how much less, I wondered?
I can't speak for the new 715, but the 717 last had six flat coaches and one conductor. Between him and the engineer, that's two people to handle a train carrying 700-800 passengers. I don't know what sort of safety or union rules there are, but it's hard to imagine that a single conductor would be considered safe or adequate staffing.
The train itself arrived at Ruggles 15 minutes late. There had been trouble in the yard, apparently. The lone conductor was good about announcing the destination, fortunately; we were all wondering if this was the new Franklin train.
It was, of course, overcrowded. There were ten standees in the coach I was in, and with those old flat coaches that means that some people get pushed into the aisle, blocking traffic.
Many people were confused about the stops that the train would be making. As I noted in the last entry, the T did an awful job at alerting people about the change; I got an earlier warning than most via RailMail, and even THAT was only six days before the change!
Anyway, the old 715 stopped at every station on the Franklin line except Hyde Park and Plimptonville. The new 715 is the same. But the new 717 does stop at Hyde Park, but doesn't stop at Endicott or Islington (nor Plimptonvile). Since a lot of people were going to those stations, the train stopped at all of them - with an announcement that it would NOT be making those stops in the future.
We arrived at Franklin/Forge Park at 5:49, 24 minutes late. Not a particularly auspicious first run, I'd have to say.
I've been wondering just how many coaches the T will put on it. The old 715 usually consisted of five double coaches and two singles. But since they seem to have basically split the run - moving the 715 up by 15 minutes and dropping in a new train that runs ten minutes after the old time - it seemed likely that each of those two trains would have less capacity. But how much less, I wondered?
I can't speak for the new 715, but the 717 last had six flat coaches and one conductor. Between him and the engineer, that's two people to handle a train carrying 700-800 passengers. I don't know what sort of safety or union rules there are, but it's hard to imagine that a single conductor would be considered safe or adequate staffing.
The train itself arrived at Ruggles 15 minutes late. There had been trouble in the yard, apparently. The lone conductor was good about announcing the destination, fortunately; we were all wondering if this was the new Franklin train.
It was, of course, overcrowded. There were ten standees in the coach I was in, and with those old flat coaches that means that some people get pushed into the aisle, blocking traffic.
Many people were confused about the stops that the train would be making. As I noted in the last entry, the T did an awful job at alerting people about the change; I got an earlier warning than most via RailMail, and even THAT was only six days before the change!
Anyway, the old 715 stopped at every station on the Franklin line except Hyde Park and Plimptonville. The new 715 is the same. But the new 717 does stop at Hyde Park, but doesn't stop at Endicott or Islington (nor Plimptonvile). Since a lot of people were going to those stations, the train stopped at all of them - with an announcement that it would NOT be making those stops in the future.
We arrived at Franklin/Forge Park at 5:49, 24 minutes late. Not a particularly auspicious first run, I'd have to say.
Thursday, October 23, 2008
Changes in Franklin schedule with very little warning
I'm on the MBCR "RailMail" mailing list for Franklin commuters. I think they add everyone to that list who has given them an email address when filing a claim for the on-time guarantee.
Yesterday afternoon I received an interesting announcement: the schedule for the Franklin line is undergoing some fairly big changes. And those changes are taking place this Monday, October 27th!
Here are the changes:
Monday through Friday - INBOUND Train 790, the 5:08am train from Franklin/Forge Park to South Station has had three minutes added to its trip time and will now depart Franklin/Forge Park at 5:05am (see attached schedule).
Train 795, the 7:40am train from South Station will depart 5 minutes earlier at 7:35am.
Train 715, the 4:10pm train from South Station will depart 15 minutes earlier at 3:55pm.
Train 799, will depart South Station at the current scheduled time of 4:30pm but will only go to Readville where it will terminate.
“New Train” 717 will depart South Station at 4:20pm and will make the following stations stops: Back Bay, Ruggles, Hyde Park, Readville, Dedham Corp, Norwood Depot, Norwood Central, Windsor Gardens, Walpole, Norfolk, Franklin/Dean College, and Forge Park/495.
Yesterday afternoon I received an interesting announcement: the schedule for the Franklin line is undergoing some fairly big changes. And those changes are taking place this Monday, October 27th!
Here are the changes:
Monday through Friday - INBOUND
Monday through Friday – OUTBOUND
Train 795, the 7:40am train from South Station will depart 5 minutes earlier at 7:35am.
Train 715, the 4:10pm train from South Station will depart 15 minutes earlier at 3:55pm.
Train 799, will depart South Station at the current scheduled time of 4:30pm but will only go to Readville where it will terminate.
“New Train” 717 will depart South Station at 4:20pm and will make the following stations stops: Back Bay, Ruggles, Hyde Park, Readville, Dedham Corp, Norwood Depot, Norwood Central, Windsor Gardens, Walpole, Norfolk, Franklin/Dean College, and Forge Park/495.
Here's a link to the new 10/27/08 schedule. In order to be "green", they won't be printing many of these, they say, so they're recommending that passengers print out copies. I have to wonder if printing the schedules from our computers is really friendlier to the environment than having the MBTA print them in bulk. Or perhaps the "green" they're thinking of is their money.
New Franklin Schedule, 10/27/2008
For those (like me) who take the afternoon 715 train, you'll either have to take it 15 minutes earlier than before, or wait 10 minutes later for the 717. At this point there's no knowing what the new train "consists" will be - how many coaches they'll have, and whether they'll be flats or doubles. I suspect that both trains will be smaller than the current 715, which is normally two flats and five doubles (and is still sometimes crowded).
One day earlier this week the 715 was five or six flats and one double, instead. People were literally jammed into the vestibules. I've seen bad crowding on the morning #708 train lately, too.
I'm surprised that the MBCR/MBTA gave us so little warning. For those who have to deal with changes to their work schedules, or day care, or change their commuting arrangements in other ways...think fast!
Wednesday, September 10, 2008
Handicapped seating
Sorry to harp on this point, but I think that it's an interesting opportunity for me to get a look at the T from a new perspective.
On August 23rd I slipped and fell while hiking across a stream in the White Mountains with my son. I landed with my left elbow twisted behind me, and broke it in two places. I've had to keep my arm in a sling ever since, on my doctor's orders.
So I've had a chance to see what it's like to be a semi-handicapped passenger on the commuter rail.
It sucks. Mornings are okay, but over the past month ridership on the Franklin #715 train has increased notably (again). And they have often shorted the train consist; for a while it was five doubles and two flats, but now it's often only one flat. The difference is notable; in early August I was able to get a seat every time I boarded at Ruggles, but for the past three weeks I have almost never been able to get a seat until the Norwood Central stop, nearly half an hour into the ride.
Mind you, there are seats; many of the three-person seats only have two people in them. But they inevitably push towards the opposite ends of the seat, and generally places their bags in the space between. As I walk down the aisles, being careful not to bump my sling against passengers (more because my arm hurts like hell when bumped than because of any great courteousness on my part) many of those passengers in the three-person seats have a classic reaction; they catch sight of me and then quickly look away, out the window or at their suddenly-engrossing reading matter.
As a matter of stupid pride, I never ask them to make room for me. Still, I have to admit that it sticks in my craw; whenever there's an injured person, a parent with children, or a pregnant woman standing I have always been the first to stand up and offer them my seat. But now that I'm injured, only one person has ever offered me a seat. I declined with thanks (I was some distance away, and it was crowded), but it was nice of him to make the offer.
It's a strange issue. I guess it's human nature for passengers to spread out and claim as much space as possible. Should conductors encourage passengers to store their bags in their laps, or in the overhead racks, rather than beside them on the seats? I've heard that announcement once in a while, but it's very rare. Should I speak up and demand a seat? To be honest, I can't jam myself into the middle of a three-person seat; pressure on my arm really does hurt.
As it is, I've been sitting on stairways instead. I can't take a chance on falling down, and it's both painful and difficult to take a secure hold and stand with only one working hand. I have to keep a watch behind me and move at most stops to let people use the stairs, though.
Oh, one more note of interest: fare collection is way down on the Franklin #715 again. I don't recall being asked for my ticket once in the past two weeks.
On August 23rd I slipped and fell while hiking across a stream in the White Mountains with my son. I landed with my left elbow twisted behind me, and broke it in two places. I've had to keep my arm in a sling ever since, on my doctor's orders.
So I've had a chance to see what it's like to be a semi-handicapped passenger on the commuter rail.
It sucks. Mornings are okay, but over the past month ridership on the Franklin #715 train has increased notably (again). And they have often shorted the train consist; for a while it was five doubles and two flats, but now it's often only one flat. The difference is notable; in early August I was able to get a seat every time I boarded at Ruggles, but for the past three weeks I have almost never been able to get a seat until the Norwood Central stop, nearly half an hour into the ride.
Mind you, there are seats; many of the three-person seats only have two people in them. But they inevitably push towards the opposite ends of the seat, and generally places their bags in the space between. As I walk down the aisles, being careful not to bump my sling against passengers (more because my arm hurts like hell when bumped than because of any great courteousness on my part) many of those passengers in the three-person seats have a classic reaction; they catch sight of me and then quickly look away, out the window or at their suddenly-engrossing reading matter.
As a matter of stupid pride, I never ask them to make room for me. Still, I have to admit that it sticks in my craw; whenever there's an injured person, a parent with children, or a pregnant woman standing I have always been the first to stand up and offer them my seat. But now that I'm injured, only one person has ever offered me a seat. I declined with thanks (I was some distance away, and it was crowded), but it was nice of him to make the offer.
It's a strange issue. I guess it's human nature for passengers to spread out and claim as much space as possible. Should conductors encourage passengers to store their bags in their laps, or in the overhead racks, rather than beside them on the seats? I've heard that announcement once in a while, but it's very rare. Should I speak up and demand a seat? To be honest, I can't jam myself into the middle of a three-person seat; pressure on my arm really does hurt.
As it is, I've been sitting on stairways instead. I can't take a chance on falling down, and it's both painful and difficult to take a secure hold and stand with only one working hand. I have to keep a watch behind me and move at most stops to let people use the stairs, though.
Oh, one more note of interest: fare collection is way down on the Franklin #715 again. I don't recall being asked for my ticket once in the past two weeks.
Hot Cars
As I mentioned in the previous post, I broke my elbow while hiking, recently, and so haven't been able to take the train as often as I used to. Nonetheless, I did run into a few hot cars.
On 8/29/2008, the Stoughton #917 train had a hot car: coach 507
On 9/3/2008, the Franklin #715 train had a double coach without working AC (the first I've ever seen in which the AC was disabled throughout): coach 716. It was horribly hot. I didn't have a thermometer, but I feel quite safe in saying that the temperature was approaching 100°. The coach had the usual effect, too; people jammed into the adjoining coaches, crowding them dangerously. Since the Franklin #715 coach has been getting more and more crowded lately (and they've been shorting us a coach fairly often, too) this was a real problem.
On 8/29/2008, the Stoughton #917 train had a hot car: coach 507
On 9/3/2008, the Franklin #715 train had a double coach without working AC (the first I've ever seen in which the AC was disabled throughout): coach 716. It was horribly hot. I didn't have a thermometer, but I feel quite safe in saying that the temperature was approaching 100°. The coach had the usual effect, too; people jammed into the adjoining coaches, crowding them dangerously. Since the Franklin #715 coach has been getting more and more crowded lately (and they've been shorting us a coach fairly often, too) this was a real problem.
Time
This morning the Franklin #708 train was exactly one-half hour late.
It's unusual for the train to be that late. But it's even more unusual for the train ever to be actually on time.
For the past few weeks I have been tracking the performance of the Franklin #715 train. I board it at Ruggles at 4:19 in the afternoon, and in theory it should arrive at Franklin/Dean College (the next-to-last stop on the line) at 5:10 PM. But here's the actual performance:
Sorry it's an image instead of a table, but Blogger doesn't seem to like my tables. A few notes of interest:
1. All arrival times were taken from my cell phone, which is set to automatically synchronize and update. The time was taken at the moment the train made a full and complete stop at the station.
2. Sorry that the data isn't more complete; I broke my elbow hiking the the White Mountains about three weeks ago, and as a result I haven't been taking the train every single day. It's also a lot harder to check arrival times when you're trying to wrestle a backpack and the train door with one arm.
3. The first column is mislabeled; it shouldn't be called "Late", but rather "Date". Freudian slip, sorry. This data reflects every day that I rode the Franklin #715 and was able to record the time (nine times out of ten, at least), and I have not eliminated ANY data. I wouldn't want anyone to think that I had left out data that improved the results (from the T's point of view), because I haven't.
Nonetheless, the average time late is six and two-thirds of a minute, so far. Multiply that time by the number of passengers on the train, and you're talking about hundreds of wasted person-hours per week. And that's just for that one train! Unless it's the only regularly-late train in the fleet (something that I doubt very much), that means that system-wide many thousands of person-hours are being wasted on a regular basis.
Now, six minutes might not seem like a big deal. And it isn't. But what I find remarkably startling is this: on every day that I recorded an arrival time, the train never ONCE met its official 5:10 PM arrival time.
Not once. Isn't that strange?
Wednesday, August 13, 2008
The Mystery Train
My inbound commute this morning inspired the following poem:
The Mystery Train
The Mystery Train is a train of excitement,
With windows so clouded that you cannot see
Which station you're passing - or IF there's a station,
Or where in the world you might happen to be.
You stare in confusion at windows so frosted
An x-ray machine couldn't peer through the haze.
Is my stop coming up? Or have I just passed it?
Or am I a minotaur lost in a maze?
The conductors all thoughtfully aid in the mystery,
Never breathing a word which might pierce that dark veil
Where is the train going? Are we passing a station?
Was that blob Back Bay station, or was it Montvale?
If YOU want to ride on a train full of mystery
They're rolling along on the tracks every day
You might never get to the place you were going,
But that's how it is on the MBTA.
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