On the last two days, the Franklin #715 has had a double-level coach in the place of one of the usual single-level coaches. The results have been startling. A few people have had to stand, but the number is far fewer than usual. I myself got a seat twice in a row at Ruggles, which was such an unexpected development that at first I didn't realize what was happening.
The riders I spoke to were delighted. We don't know if this is a permanent change, but we're certainly hoping that it is!