Monday, March 10, 2008

Ruggles: Signal Problems

On Friday March 7th, the Franklin #710 train (departing from Franklin/Forge Park at 7:45 AM) skipped the Ruggles stop. They announced it; apparently there was some sort of signal problem.

This morning, March 10th, the Franklin #708 train (departing from Franklin/Forge Park at 7:00 AM) also skipped the Ruggles stop. Again, it was announced on the train PA system.

I've put in for the on-time service guarantee on both days. Since the train never arrived at my destination, the MBTA can hardly claim that it was on time!

I called them just to see if this was going to be a regular occurrence. According to their customer service rep, they don't expect it to be - it's just a signal problem. Now that I think of it, that's a little disturbing - I wonder what other problems there might be? I'd hate to find out by having my train run into another one at full speed!

And why haven't they been able to fix that signal over the last four days? It could have been two different problems, I suppose, but that seems unlikely.